Longtime AdventureSmith crew member Chris Harter has been promoted to the management team as Director of Sales and Operations. As AdventureSmith’s first employee nearly a decade ago, Chris is intimately familiar with the company’s destinations, operations and travel philosophy. During his tenure with the company he has traveled to Alaska, Baja, Ecuador, Svalbard, Peru, Chile, Argentina, Costa Rica, Guatemala, Australia, Antarctica, Hawaii and Indonesia just to name a few of the company’s featured destinations.
Director of Sales & Operations
In his new role he will be in charge of a growing team of Adventure Sales Specialists and streamlining operations to make existing systems more efficient while also taking customer service to an all new level. He will also assist in the development of new and enticing destinations and itineraries.
On Harter’s immediate plans, “I recently returned from Patagonia and I am excited about adding new South America offerings to provide more choices to our alumni clients and to increase our options for Antarctica extensions. Operationally, I plan to update our incentive program for new and repeat clients with referral discounts, and group incentives for families, schools, corporate reward trips.”
“I couldn’t think of anyone better to be in charge of our sales and operations,” says Todd Smith, AdventureSmith Explorations Founder & President. “Chris’s experience and knowledge make him a terrific selection. But most important, he genuinely cares for our customers and their experiences in the trip planning process and over the course of the adventure itself. Fully 99 percent of our customers already indicate they would recommend AdventureSmith to friends and family. With Chris in charge, who knows? We really could achieve 100 percent satisfaction!”
Living the Dream
“Working at AdventureSmith has provided me with an incredible opportunity for personal growth and adventure” says Harter. “Living and working in Lake Tahoe we are surrounded by folks pursuing their dream professions; river guides, professional skiers, outdoor photographers and the like, but people always seem to comment about my work letting me know that I have the perfect job. And you know what, they’re right! I get to spread my passion for travel to our clientele, and better yet I can get out there and make sure our trips are the best they can be. Being able to watch our company grow over the years has been incredibly rewarding, and getting the opportunity to advance my career with a company I love in the process is icing on the cake.”
Chris Harter Expert Reviews
Chris has traveled extensively since joining AdventureSmith Explorations. Here is a sample of his experiences.