We recommend that you purchase a travel protection plan to cover your upcoming trip. The time and expense that you have put into planning and paying for your trip warrants protection through the purchase of a travel protection plan. AdventureSmith Explorations makes a sincere effort to do everything we can to ensure that your trip is enjoyable and trouble free. Travel protection offers you peace of mind for those events that we cannot control or guarantee. Below are a few key benefits that make travel protection coverage worth considering.

Get a Quote from Travelex Insurance

Travelex travel insurance logo with button to get an insurance quote

Click on button or here for an online quote. Or call Travelex at 1-800-228-9792, giving them AdventureSmith’s location number 05-0821 to identify your policy with an AdventureSmith Explorations trip. 

Trip Cancellation/Interruption Coverage

This coverage reimburses your unused prepaid nonrefundable payments or deposits, due to a covered reason, up to the amount of coverage selected if you or your family member, traveling companion or business partner become ill, are injured or die, preventing you from traveling. The policy also will reimburse you for the unused portion of a trip that is interrupted for the same covered reasons.

Medical & Evacuation Expense Coverage  

Despite our commitment to safety and security, you assume all risk and are responsible for your own emergency care in the event of illness or accident. Travelers are also responsible for the cost of emergency medical evacuation (usually a private charter plane or helicopter), which can exceed several thousand dollars. Small ship cruises venture into remote regions and guests may need to be transported over long distances to an appropriate location for medical treatment. We urge you to purchase a travel protection policy which provides emergency medical and dental protection. Many health insurance policies do not fully cover health care and emergency services outside the United States. 

What Type of Plan?

For most of our cruises and adventures, we recommend the Travel Select plan as this offers a broad range of coverage at competitive prices. For expedition trips to more remote locations such as Antarctica or the Arctic, the Travel Select plan offers optional increases of Emergency Medical Evacuation up to $1,000,000, which may be required on some polar expeditions. Travel Basic is available for less remote trips with only $100,000 Emergency Medical Evacuation coverage.

Consider Travel Insurance at the Time of Booking 

You are eligible for the preexisting medical condition exclusion waiver if you purchase the travel protection within 15 Days on Travel Basic and within 21 days on Travel Select of your initial trip deposit and you insure for the full cost of your trip. Find more information and to review the complete, most up-to-date policy details, visit Travelex Insurance.  

Terms & Conditions

The product descriptions provided here are only brief summaries and may be changed without notice. The full coverage terms and details, including limitations and exclusions, are contained in the insurance policy. If you have questions about coverage available under our plans, please review the policy or contact Travelex Insurance Services at 800.228.9792 or email customersolutions@travelexinsurance.com. Travelex CA Agency License #0D10209. All products listed are underwritten by, Berkshire Hathaway Specialty Insurance Company (formerly known as Stonewall Insurance Company), 1314 Douglas Street, Suite 1400, Omaha, NE 68102. 11.17 E7N

Customer Service / Benefit Questions

For plan questions or to make changes to an existing plan: Call Toll Free 1-800-819-9004, or email customerservice@travelexinsurance.com (Monday – Friday, 8:00 a.m. to 7:00 p.m. CST) Refer to location 05-0821.

24-Hour Travel Assistance & Concierge Services

For Emergency Travel Assistance:
Toll Free (Within the United States and Canada): 855.892.6495
Collect: 603.328.1373
Email: mail@oncallinternational.com

Claim Questions & Status Inquiries

To make a first report of a claim or to check on an existing claim, call 855.205.6054 (Monday – Friday, 7:00 a.m. to 7:00 p.m. CST)